FloodDoors UK Clients and Customer Service.
FloodGuard UK LTD is committed to the provision of a high level of customer service. This Charter outlines what you can expect from our company:
- We will always deliver on our promises.
- We will be courteous, punctual and professional at all times.
- Our well-trained, knowledgeable staff will treat you with respect, confidentiality and in a culturally appropriate manner.
- We will always listen to our customers and take all issues seriously.
- We are solution-oriented and work with our customers to address problems.
- We will be prompt in our response to your enquiries, comments or complaints.
- All emails & phone calls will receive a prompt response in line with our standards.
- We will respond to suggestions from customers to improve our service.
- We will maintain convenient hours of opening.
- We will fix everything twice - once when the problem first occurs and second by finding a way to stop the problem happening again.
With over 12 years of experience, FloodGuard UK is a expert flood control systems company capable of protecting you from the increasing risks of flooding. We offer a wide range of products and services designed to fit the needs of home owners, businesses and the public sector.
Flooding is a natural disaster on the rise, capable of ruining day to day lives, homes, and business operations. Victims of flooding have found that they have very little control over how floods impact them, resorting to ineffective and time consuming measures like sandbag barriers which are both unreliable and perishable. Our aim is to provide the public with effective, practical and efficient means to protecting their hard-earned property, if your property is in a area of high risk on flood maps then you need to take action as this will increase your flood insurance rates or you may not get cover at all, unless you take preventative measures.
We are a leading innovator in flood protection products and services, standing out from the competition with our unique flood proof doors with an electronic Automatic Door Sealing System (ADSS). Many other flood mitigation companies use compression seal technology which (disadvantage), whereas the ADSS uses Smart Sensor technology to detect rising water around the entrance, inflating Flood Proof seals between the door and frame, preventing the ingress of flood water into your home or workplace.
